At Klasha, fraud prevention is extremely important to us and we take the necessary steps to ensure all of our customer details are protected. We have in-built fraud protection to ensure our customer's details are secure and protected and we verify each individual card payment to ensure the transactions are genuine.
We offer cash on delivery for deliveries to Lagos, Abuja and Port Harcourt- Nigeria. Simply choose the cash on delivery option at checkout. We'll be adding more countries and cities soon so keep checking back.
We accept: -Visa -Mastercard -Verve -Cash on delivery (Lagos, Abuja, Port Harcourt) -Bank transfer -Paypal -CredPal (pay in installments) Send us a WhatsApp message if you have further questions +234-9090999313
It's super simple, simply enter the discount code into the coupon box at the checkout and the discount will automatically deduct from your total.
We deliver worldwide but specialise in delivering across Africa. We ship to Africa in 1-5 working days. If you're based in Lagos, we ship to you in 1-2 working days, some customers may get their order the same day. Head over to our delivery options page for a full breakdown of delivery times.
-Lagos (same day- 2 days) -Abuja (2-3 days) -Rest of Nigeria (1-5 days) -Accra, Ghana (2-4 days) -Rest of Africa (2-5 days) -International (2-5 days)
Yes, our courier drivers call all customers before attempting to deliver your order to ensure you're available at the delivery address.
It's super easy to return your order, please send an email to firstname.lastname@example.org with your order number and reason for returning and we'll get back to you with pickup information if you're based in Nigeria. If you're based outside Nigeria, we'll send you our returns address. For all items ordered in Africa, we must be notified within 24 hours if you'd like to return your order. Please make sure your returns meet the below conditions otherwise we'll be unable to accept your return: -Items have no makeup stains -Items must not have been worn or washed -Items must still have all original tags on
Please allow up to 5 working days for us to receive your order and process your return. You'll receive an email confirmation once this process has been completed. We'll refund you (minus the shipping charges) back onto the original payment method. Your refund will appear within 3 working days of us receiving your item.
We only accept exchanges for the same item in a different size for orders placed for delivery in Lagos, Nigeria. We do not accept exchanges from orders placed outside Lagos.